Refund & Cancellation Policy

Last updated: 31 Jan 2026

At SINT Education, we value your commitment to learning. This Refund and Cancellation Policy clearly outlines the terms regarding refunds for our courses and services.

Please read this policy carefully before enrolling in any course. By completing your registration and payment, you agree to abide by the terms mentioned herein.

Limited Window

50% refund available ONLY within 24 hours of registration

No Refunds After 24 Hours

Absolutely no refunds after the 24-hour window

Institute Cancellation

100% refund if we cancel the course

Refund Policy Overview

  • Only 50% of course fees can be refunded if you cancel within 24 hours of registration
  • NO REFUNDS will be provided after 24 hours of registration under any circumstances
  • Registration and admission fees are completely non-refundable
  • If the institute cancels the course, students receive a 100% FULL REFUND

Refund Eligibility Timeline

Within 24 Hours of Registration

You can request cancellation and receive 50% refund of course fees ONLY if:

  • Cancellation request received within 24 hours (1 day) from payment time
  • Request submitted in writing via email
  • All required documentation provided
Note: Registration/admission fees and payment gateway charges will be deducted. Only 50% of actual course fee refunded.

After 24 Hours

ABSOLUTELY NO REFUNDS will be processed after the 24-hour window regardless of:

  • Attendance or non-attendance
  • Course completion status
  • Personal reasons or emergencies
  • Change of mind
Once the 24-hour period expires, all fees are final and non-refundable.

Institute Course Cancellation

If SINT Education is unable to conduct the course due to insufficient enrollment, faculty unavailability, or any institutional reason, enrolled students will receive:

  • 100% FULL REFUND of all paid fees
  • Including registration charges
  • No deductions whatsoever

How to Request Cancellation

1

Send Email

Email to sinteducation@gmail.com immediately

2

Subject Line

"CANCELLATION REQUEST - [Your Enrollment ID]"

3

Include Details

Full Name, Enrollment ID, Course Name, Payment Receipt, Contact Number, Registration Date & Time

4

Wait for Response

Acknowledgment within 24-48 hours

Important Notes:
  • Only written email requests accepted
  • Phone/verbal cancellations NOT valid
  • Email timestamp considered for 24-hour deadline

Refund Processing

Calculation

50% of course fees (registration/admission fees non-refundable)

Timeline

10-15 business days from approval

Method

Original payment method

Bank Processing

Additional 3-7 business days

For Institute Cancellations: 100% refund with no deductions processed within 15 business days.

Non-Refundable Items

Registration fees
Examination fees
Certification charges
Study materials/books
Payment gateway charges

Alternative Options

Instead of cancellation, consider these alternatives:

Course Transfer

Switch to another course of equal or lower value (subject to availability)

Batch Change

Move to a different batch of the same course

Freeze Enrollment

Pause enrollment for up to 3 months (subject to approval)

Note: These options are subject to institutional approval and may involve nominal charges.

Final Note: This policy is designed to be fair and transparent. We encourage you to make informed decisions before enrollment.

Disclaimer: This policy is subject to change without prior notice. Please review this page regularly.